FAQ

Shipping

Order ship in 1-3 business days and arrive perfectly packaged as a present.

RETURNS

QUINNS will accept items purchased from QUINNScollection.com for return within 30 days of the ship date. Items returned must be in new condition. Please note that due to the unique nature of many of our stones, dyes, and materials there will always be a degree of variation.

To initiate a return please email our support team at contact@quinnscollection.com.

Sale items & items purchased with a promotional code are non-returnable and non-refundable.

Custom orders are non-refundable. 

CAN I RETURN, EXCHANGE, OR REPAIR AN ITEM OF JEWELRY I PURCHASED FROM A RETAILER?

Please first contact the retailer directly, however if they are unable to help get in touch with our team and we'll help to make it right.